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WHY CHOOSE MICROSOFT 365 BUSINESS VOICE?

Microsoft Teams can now be the phone system your team has always wanted…

Unlocking a Multi-Billion Pound Opportunity

Microsoft 365 Business Voice is the phone system built for productivity that brings together IT and telephony. It is an all-in-one phone system in Microsoft Teams created to work with Microsoft 365 and Office 365, to deliver a complete productivity, communication and collaboration solution for all businesses. The launch of Microsoft 365 Business Voice enables IT solution providers to tap in to the multibillion pound UK telephony market.

Key Features

Business Voice is a reliable, secure, and intelligent phone system delivered from Microsoft’s trusted cloud.

  • Communicate from a single app – Streamline user communication by unifying calling with chat and meetings, and see a single feed with all communication activity.
  • Keep contacts in-sync effortlessly – Your organisation’s most important contacts are at their fingertips with Microsoft 365 or Office 365 and a single contact platform.
  • Call from anywhere, on any device – Your business stays connected wherever work takes them with a single number accessible across computers, mobile devices, and desk phones.
  • Make meetings inclusive – Businesses can now ensure that everyone will be heard with a dial-in conferencing number plus real-time captioning and translation in Teams meetings.
  • Work together to handle calls – No requests fall through with call control, location-based routing and multi-level auto attendants.

Customer Benefits

Business Voice empowers organisations to unlock new business opportunities with a phone system built for productivity, as an integral element of the Microsoft 365 and Office 365 teamwork hub – Microsoft Teams, and the group communication system enabling teams to build productive workspaces to meet their unique, individual requirements.

  • All-in-one communication – With unified calling, chat, and meeting features.
  • Call from anywhere… and on any device.
  • Maintain high availability – With built-in redundancy and active load balancing for a 99.9% uptime guaranteed by Microsoft 365 and Office 365.
  • Protect communications – With built-in security, privacy, and compliance functionality.
  • A simplified communication infrastructure – Managed via the Microsoft 365 and Office 365 admin consoles, with centralised billing.
  • Cost-effective – Eliminate the initial cost, and update and maintenance overheads required for on-premises systems.

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